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Jessica provides administrative support at CTL. She is the first point of contact and is responsible for welcoming visitors. Jessica also provides support to the associate directors in Life Sciences and Physical Sciences, as well as the IP group, the Technology Initiatives and Outreach group, and the Finance Group on scheduling complex, multi-party meetings, as well as providing support on expense reports, resolving issues regarding payment requests, make sure all required documentation has been provided, and any other requests as needed.

Before joining CTL, Jessica worked at the Statler Hotel, where she was responsible for supervising some of the daily activities at the hotel, including, but not limited to, opening the department, running shift reports, coordinating with the front desk, and also implementing and developing solutions for special requests. She was also responsible for ensuring quality control in the hotel’s public areas, ensuring special requests were placed, and addressing all maintenance issues.